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Our Refund Policy

If you're not satisfied, for any reason, within 30 days you get a full refund.

We don’t want your money if you’re not amazingly happy. Hassle-free.

We stand behind our SEO Services and are committed to help people succeed. It’s our professional mission. If you have any questions prior to, during, or after your purchase our services, please feel free to post into our contact us page. We'll do our best to help you out.

If for any reason our SEO Services doesn’t work out for you, simply contact us within 30 days of purchase and request for a full refund.

Customers may be asked to provide a valid reason for claiming a refund.

Esenzendya provides a transparent online resolution procedure for settling disputes and may direct refund requests through that channel so that our team can make alternative suggestions for resolving such requests.

Between 31 – 60 days after date of purchase

After the first 30 days have elapsed, a refund request will normally not be accepted unless there are convincing reasons justifying a refund.

During this period, Esenzendya.com will usually require a Customer to provide a satisfactory explanation as to why a refund is merited and why the request was not made earlier. Esenzendya.com will refer the request to our team before determining whether or not a refund should be granted. Our team may decide to give a refund during this period. Esenzendya.com may still consider the validity of refund claims up to a period of 60 days from the date of purchase and may issue a refund at its absolute discretion.

After 60 days purchase is deemed to be final
After a period of more than 60 days since the date of purchase, the transaction will be regarded as final. Esenzendya.com will normally decline to grant a refund, except in special circumstances. It will however pass any dispute or request information on to the relevant services which may still decide to grant a refund or partial refund.

Subscriptions and recurring charges
Ongoing subscriptions and recurring charges may be cancelled at any time. The cancellation will take place from the next billing period. A cancellation will only cancel future billings. The above time periods relating to refunds will also apply in respect to each subscription or recurring charge payment.

Overriding terms
For products and services sold through Esenzendya.com, this refund policy will normally override any statements to the contrary contained on a product or service provider’s web site or terms and conditions of sale. A refund can only be credited to the original account from which payment was made. If such account is closed, then no refund can be granted. Esenzendya.com may take steps to restrict customers that make repeated purchases and requests for refunds from making further purchases through Esenzendya.com.

Dispute resolution procedures
The Esenzendya.com dispute system is designed to help both vendors and customers resolve disputes in a polite and amicable manner. Failure or delay in dealing with dispute processes may result in the matter being decided by Esenzendya.com.

Other reasons for cancellation
Esenzendya.com reserves the right to cancel a transaction in order to comply with credit card industry regulations, payment processor and banking rules, or the need to comply with legal requirements, intellectual property rights, court orders and law enforcement agencies.
Refunds may also take place as a result of a processing error, technical problem, chargeback, threat of chargeback or any fraudulent transaction or situation which Esenzendya.com reasonably considers to be potentially fraudulent, unlawful, or in breach of Esenzendya.com’s prohibited items & DMCA policy or privacy policy.

Thank you for considering Esenzendya!

 





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